Shipping & Delivery Policy

Last Updated: July 2026

Thank you for visiting and shopping at Smart Shiksha (smartshiksha.in). Following are the terms and conditions that constitute our Shipping Policy. This policy applies to physical goods, hardware components, and items being sent in or returned for technical repair services.

1. Order Processing Time

All orders for physical products (such as electronic components, tools, or physical certificates) are processed within 1 to 7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Digital Deliverables & Teacher Training

For our educational sector, access to online teacher training modules, course materials, and digital certificates are delivered electronically. Upon successful payment and enrollment, access credentials or downloadable files will be sent directly to your registered email address immediately or within 24 hours.

3. Technical Repair Service Logistics

If you are utilizing our technical repair services for laptops, motherboards, or other electronic devices, special shipping rules apply:

• Inbound Shipping: You are responsible for safely packaging your device/components before shipping them to our facility. We highly recommend using static-proof packaging for bare logic boards and purchasing shipping insurance. Smart Shiksha is not liable for devices damaged in transit to us due to poor packaging.
• Return Shipping (Outbound): Once repairs and testing are completed, return shipping costs will be calculated and added to your final repair invoice. Devices will only be shipped back once the invoice is cleared.

4. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur, especially for remote locations or during severe weather conditions.

5. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

6. Damages

Smart Shiksha is not liable for any products damaged or lost during transit by the courier. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. Contact Us

If you have any questions about the shipping status of your products or repair items, please contact us: